Last updated: 18 October 2026
Bright White Star International LLC ("Bright White Star", "we", "us" or "our"), a freight forwarding, customs clearing, warehousing and shipping company registered in the Sultanate of Oman, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
When you submit a shipment inquiry, contact us by phone, WhatsApp or email, or otherwise interact with us, we may collect:
Full name, company name, mobile number, email address.
Origin, destination, port of loading/discharge, cargo type, weight/volume and related freight information.
Information required to file Bayan import, export and re-export declarations with Omani customs authorities.
Records of calls, WhatsApp messages, emails and form submissions you send us.
We use the information you provide to: respond to shipment inquiries and provide quotations; arrange and coordinate freight forwarding, customs clearance, warehousing and shipping services; file required declarations with the Royal Oman Police, Directorate General of Customs (via Bayan) and other regulatory bodies; communicate with you about your shipment's status; and comply with applicable Omani laws and regulations.
We do not sell your personal data. We may share information with: shipping lines, airlines, and trucking partners necessary to move your cargo; customs authorities, port authorities and government bodies as legally required; and warehousing or clearing sub-agents engaged on your behalf. We share only what is necessary to perform these services.
We retain shipment and customer records for as long as necessary to provide our services and to meet legal, customs and accounting record-keeping obligations under Omani law.
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. However, no method of transmission over the internet or mobile networks is completely secure.
By providing your mobile number or email, you consent to being contacted by Bright White Star International via phone, WhatsApp, or email regarding your inquiry or shipment. You may opt out of non-essential communications at any time by informing us directly.
You may request access to, correction of, or deletion of your personal data held by us, subject to our legal and regulatory retention obligations, by contacting us using the details below.
Our website may reference or link to third-party services (such as WhatsApp). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective policies.
We use Google Analytics, a web analytics service provided by Google, to understand how visitors use this website, for example which pages are viewed, how visitors reach us and their approximate location. Google Analytics uses cookies and similar technologies and collects information such as pages visited, device and browser type, approximate location and an anonymous identifier. We use this information only to improve the website and our services, and not to identify you personally. We also use Google Search Console to see which searches lead people to this website, and its reports are linked to Google Analytics. Google processes this data under its own privacy policy. Analytics cookies are only set if you choose Accept on the banner shown on your first visit, and you can change your choice at any time with Cookie settings in the page footer. You can also block or delete cookies in your browser settings, or install Google's opt-out browser add-on.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when this policy was last revised.
For any questions about this Privacy Policy or your personal data, please contact us:
Email: sales@bwsoman.com
Phone / WhatsApp: +968 7241 8906
Address: Muscat, Sultanate of Oman